Effective Date: 01-04-2025

Welcome to Mera Look! These Terms & Conditions (“Terms”) govern your use of our website (https://merelook.in/) and mobile application. By accessing or using our services, you agree to these Terms. If you do not agree, please refrain from using our website and app.

1. Use of Services

• You must be at least 18 years old to use our services.

• You agree to provide accurate and complete information while booking appointments or making inquiries.

• You are responsible for maintaining the confidentiality of your account information.

2. Services Offered

Mera Look provides various beauty, makeup, photography, and videography services, including:

• Bridal & Party Makeup

• Wedding & Pre-Wedding Shoots

• Live Streaming & Virtual Events

• Maternity & Newborn Shoots

• Drone & Aerial Shoots

• Fashion & Portfolio Shoots

3. Bookings & Payments

• Appointments and service bookings are subject to availability.

• Payments must be made through approved payment methods.

• We do not store or process payment information directly; transactions are securely handled by third-party providers.

• Cancellation and refund policies apply as per our Return & Refund Policy.

4. User Responsibilities

• You agree not to use our services for any unlawful purpose.

• Any misuse of our website, app, or services may result in termination of access.

• You must not impersonate others or provide false information.

5. Intellectual Property

• All content, including images, designs, and videos on our website and app, is the property of Mera Look.

• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

6. Cancellations & Refunds

• Orders can be canceled before service execution as per our refund policy.

• Once a service is availed, refunds will not be applicable.

7. Limitation of Liability

• We strive to provide high-quality services, but we do not guarantee error-free service.

• We are not responsible for any indirect or incidental damages resulting from the use of our website or app.

8. Changes to Terms

• We may update these Terms from time to time.

• Continued use of our services after updates constitutes acceptance of the revised Terms.

9. Governing Law

• These Terms are governed by the laws of India.

• Any disputes shall be resolved in the jurisdiction of Satna, Madhya Pradesh.

10. Contact Us

If you have any questions about these Terms, please contact us:

Mera Look

Satna, Madhya Pradesh – 485001
Website: https://merelook.in/
Email: support@meralook.in
Phone: +91-8962479681, +91-8828227020